City Sanctuary Therapy - Dr Joyline Gozho Counselling, CBT and Couples Therapy in London Bridge, City of London,
Milton Keynes, Buckinghamshire and Online

FAQ. JoyAlf

Frequently Asked Questions

Frequently Asked Questions

Q- Is therapy really that important?

A- It is true that the hustle and bustle of modern day city life leaves some people with little or no time to reflect on themselves. As a result, we find ourselves experiencing stress, low mood, anxiety, poor confidence, low self-esteem, poor sleep, problems with relationships with our loved ones or work colleagues, addictions, at times questioning what life is all about, and genuinely wondering about our purpose in life altogether. The stress of present day life also leads to burn out- cognitive overload, and extreme physical exhaustion. As a result, one adopts unhealthy ways of coping, which have a negative impact on one's mental and psychological well being. At times, there may be some issues from the past that are unresolved, and affecting different aspects of your life. Therapy offers a reflective space where you can unwind and get to know your self more intimately. It also enables you to find healthier ways of being and relating, emotional processing, find healthier ways of managing any problems you are faced with, work through, and develop the capacity to reflect on yourself which is hugely significant. The decision to start therapy is an important one, albeit, not always easy. Evidence suggests that the key ingredient in any therapeutic encounter is the relationship between the therapist and the client. It is therefore crucial that you find an experienced therapist, who you can connect with, and walk side by side with; a therapist who offers you a safe space where you feel comfortable, respected, understood, validated, listened to, and safely develop the ability to tune into the deeper parts of yourself. Therapy can therefore help you be in tune with yourself, and live life more meaningfully. I firmly believe that psychological well being should be seen in the same light as physical well being. The stigma around mental health and psychological well being is what perpetuates the unnecessary suffering that most people go through, without seeking help at the right time.

Q- How do I arrange a session?

A- Call me on 07960462532 or email me on You can also call or email me by clicking the email or call link buttons further up the page. If I am unavailable on the phone, please leave me a message with a name and number. I aim to respond to all messages (email, text, and voicemail) within 24 hours.

Q- Is there an age limit?

A- Yes
I am an adult Psychodynamic Psychotherapist and CBT practitioner, and l work with ages from 18 and above. I also work with couples.

Q- How long do the sessions last?

A- Individual sessions last 50 minutes, and couple's therapy sessions lasts 50 minutes. Sessions are once weekly at agreed times. This will be agreed in the initial session. At times, I do offer twice a week or fortnightly sessions, depending on my clients' needs and life demands.

Q- How much does each session cost?

A- Psychodynamic Counselling and Psychotherapy and CBT sessions cost £85/hr for individuals and £120 for couples. These flat rates are applicable to both London and Buckinghamshire Locations, as well as online. The fee reflects my experience, qualifications, and specialisms.

Q- How long will I expect to be seeing a psychotherapist for?

A- The choice of therapy we decide in our consultation depends on the nature of your difficulties and what brings you to therapy. Our sessions for time limited psychodynamic counselling and CBT will be 6-12. Our open ended psychotherapy will have no set end date from the beginning. It is however important that we work towards an ending when we do decide to end therapy, as this is a very important part of our work. The length of time you spend in therapy depends on the nature of your difficulties and the depth of the work. Most people stay in therapy for a number of years to allow themselves sufficient time to work through some of the deepest conflicts, and issues from their past that may be impacting on the present, therefore addressing the whole self.

Q- Do I pay for missed sessions or cancellations?

A- It is usual practice to charge the regular fee for a session cancelled by the client less than 48 hours beforehand. A full fee or half the session fee is applicable upon exploration of the reasons for cancelling. Any cancellations made by client with a 4 weeks notice will not be charged and half the session fee is applicable for any cancellation less than that time frame. This is because the space is reserved for you and therefore open even if you do not attend. You will not be expected to make any payment if I am not available. I will give you my holiday dates well in advance and I will also appreciate having your holiday dates in advance.

Q- How do I make the sessions payments and how often do I make the payments?

A- I typically raise an invoice at the end of each month, unless you prefer to pay weekly or fortnightly, which can be arranged. Payments can be made via bank transfer, Paypal or in cash. This should be done in a timely manner.

Q- What is the difference between CBT and Psychodynamic Psychotherapy

A- CBT is a practical approach which helps you find ways of managing present day distress, while psychodynamic psychotherapy helps us explore and address the source of the distress. Using the metaphor of a house on fire- CBT is akin to putting out the fire flames-cooling and smothering the flames, so that the fire dies down. Psychodynamic work is akin to us figuring out the cause/source of the fire altogether. This is important, otherwise one runs the risk of having yet another fire.

Q- Can I bring another person to the sessions (eg. partner, friend, brother?)

A- I work with couples, offering couples therapy. However, this needs to be agreed right from the beginning of our work.

Q- How confidential are the sessions?

A- Sessions are confidential unless if there are legal implications or in the event of serious risk factors that your GP or other practitioners have to be aware of. As an ethical practitioner, any decision to do so is always in your best interest. I have full indemnity insurance to cover my practice as a therapist. All information kept about you is stored in line with the GDPR laws.

Q- I have a very busy lifestyle and can't commit to weekly sessions in London. Can I use Zoom or Skype as an alternative to face to face contact? I am unable to travel to have my sessions in person, due to the Covid-19 crisis

A- Yes, we can have sessions over Zoom or Skype. These sessions are scheduled in the same fashion as face to face sessions.

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